People-as-a-Service is what CIENCE is known for. With our Inbound SDRs, marketers need never worry that a lead is being followed-up with properly.
We practice your form of qualification, acting as a seamless part of your organization while constantly helping to create sales qualified leads (SQL’s) for your organization.
Sales Development is hard. Qualified labor is in short supply. Fully loaded salary, overhead and bonuses for SDRs are expensive on top of marketing costs to generate leads in the first place, like PPC, CPM, Events, PR, and SEO. Every lead has a cost to acquire.
On the flip side, expecting the sales team to follow-up properly with every marketing qualified lead (MQL) will:
- Fill their calendars with inconsistent lead flow
- Provide inconsistent, or worse (none), response times for would-be customers
- Frustrate your sales team and teach them to distrust marketing
Don’t squander opportunities simply because Inbound SDR costs, skills, and talents had previously been out of reach. With CIENCE, this role can be a strength in your organization.
With CIENCE, you outsource the headaches. We recruit, hire, train, and retain dedicated Inbound SDR’s for our clients.
to grow revenue
|Number of Dedicated Staff||1|
|Composition of Staff||Inbound Sales Assistant / Rep|
|Guaranteed Working Hours||40 hrs / wk / per|
|Account Management?||Yes; Dedicated CSM|
|Types of Tasks||Human Response to Online Forms, Real-Time Chat Client, Preliminary Qualification (MQL-to-SQL), Enrichment of Data (CRM, MAP)|
|On-Call||Service Level Agreements Available|
|Maximum||6 Inbound SDR’s per Company|
Our process highlights
HubSpot Certified Staff
Each Inbound SDR possesses an Inbound Marketing Certification, and many also specialize in Sales Enablement, Email Marketing, and Sales Development.
Each SDR is college educated, most staff have advanced degrees.
Our model includes company-wide and specific skill-set training with regards to customer response times, demand generation strategies, prospect psychology, account-based methodologies, and optimal messaging.
Appropriate Software / Tooling
CIENCE provides leading-edge sales development tools, including chat software, marketing platform, sales engagement platform, sales intelligence, lead scoring, research, dialer, real-time chat, scheduling, project management, and CRM access.
All CIENCE dedicated SDR Teams are managed at both Department and Customer Success levels, providing quality assurance across activities, tasks, and work done on your behalf.
All activities are tracked and reported on regularly. Weekly update calls inform, then provide opportunities for collaboration and real-time strategy sessions.
CIENCE is recognized as Leader among
B2B Lead Generation Companies.
We like to say that our human-powered and machine-driven services provide superior return on investment to any comparable sales development approach— usually less than 1/3 the costs of building your own equivalent teams.
We have helped hundreds of organizations go to market quickly, penetrate new markets, and create predictable pipeline.
Meet Your CIENCE-tists
I’m trained in marketing fundamentals. The faster my response time, the less any inbound lead decays… Simple as that.
I’m good at light qualification— turning Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), where bad-fit leads never make it to sales.
I map individually to customer accounts, performing critical tasks efficiently without constant supervision. I’m comfortable over chat, phone, or email.
I’ve completed external certification programs from companies like Salesforce and Hubspot to provide you administrative and sales support.