Erc
Outsourcing And Offshoring, 8014 Bayberry Rd, Jacksonville Beach, Florida, 32256, United States, 1001-5000 Employees
Phone Number: +18*********
Who is ERC
ERC is one of the top international BPO providers of customer experience solutions. We offer a full-service, end-to-end contact center solution across every aspect of the customer journey...
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Headquarters: 8014 Bayberry Rd, Jacksonville Beach, Florida, 32256, United States
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Date Founded: 1999
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Employees: 1001-5000
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Revenue: $250 Million to $500 Million
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Active Tech Stack: See technologies
Industry: Outsourcing and Offshoring
SIC Code: 1741
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NAICS Code: 238140 |
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Frequently Asked Questions Regarding ERC
Answer: ERC's headquarters are located at 8014 Bayberry Rd, Jacksonville Beach, Florida, 32256, United States
Answer: ERC's phone number is +18*********
Answer: ERC's official website is https://ercglobalcx.com
Answer: ERC's revenue is $250 Million to $500 Million
Answer: ERC's SIC: 1741
Answer: ERC's NAICS: 238140
Answer: ERC has 1001-5000 employees
Answer: ERC is in Outsourcing and Offshoring
Answer: ERC contact info: Phone number: +18********* Website: https://ercglobalcx.com
Answer: ERC is one of the top international BPO providers of customer experience solutions. We offer a full-service, end-to-end contact center solution across every aspect of the customer journey. Spanning domestic, nearshore, and international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. Its not a mission statement. Its an unwavering commitment from each one of us. So, whether were providing customer care, recovery, or back-office support, we are way beyond a BPO or contact center... we deliver exceptional customer experiences with the data to back it up. On top of that, we put our money where our mouth is by focusing on technology that enables our talented team to provide value added interactions rather than replicating the contact centers of the past. Our commitment is to our employees, our clients and our clients customers... not to our shareholders. We are privately held and our clients get the attention they deserve with an intense focus on performance and results. We leverage data and analytics to drive business results for our clients. We dont believe in just checking the boxes. Well keep pushing, keep innovating, enhancing our offerings and services, so we can drive higher profitability through frictionless customer experiences. ERC Fast Facts: Founded in 1999, we operate as a 20+ year old startup Privately held company headquartered in Jacksonville, FL Locations across the United States, Dominican Republic, South Africa, Kenya and India (including global Work at Home offerings) 7,000 employees 2020 Best Places to Work Co-Founders, Kirk Moquin and Mark Thompson, were awarded the prestigious Ernst & Young Entrepreneur Of The Year Highest security across the BPO industry Minority Owned Business
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