Customer Innovations

Design, 4646 Chardonnay Ct, Atlanta, Georgia, 30338, United States, 1-10 Employees

Who is CUSTOMER INNOVATIONS

Customer Innovations has helped hundreds of leading organizations innovate products, services, and experiences that have transformed the performance of their business by improving the wel...

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Headquarters: 4646 Chardonnay Ct, Atlanta, Georgia, 30338, United States
Employees: 1-10
Revenue: $5 Million to $10 Million

Industry: Design

SIC Code: 7336

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Customer Innovations Org Chart and Mapping

Employees

Marsha Reese

Director of Sales & Marketing

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Frequently Asked Questions Regarding Customer Innovations

Answer: Customer Innovations's headquarters are located at 4646 Chardonnay Ct, Atlanta, Georgia, 30338, United States

Answer: Customer Innovations has helped hundreds of leading organizations innovate products, services, and experiences that have transformed the performance of their business by improving the well-being of customers, employees, and other stakeholders. Weve developed capabilities in three areas: Next Generation Experience. Customer Innovations began as part of the firm that created the concept of Business Reengineering in the early 90s. Since then, weve helped lead many highly successful reinvention efforts across industries. Weve learned to integrate working forward from the present to meet short term goals while working backward from the future to develop new value propositions, experiences, and operating models. In the process, weve helped leading organizations reinvent their future and, in cases, redefine the landscape of their industry. Design for Behavior. Growth hinges on the ability to positively and profitably influence customer behavior. In addition, the limiting factor in developing and deploying innovation is the ability to shift organizational behavior. We have refined and applied a structured approach for understanding and influencing behavior. This approach has been instrumental in the creation of new products and services that have positively and profitably influenced customer adoption, usage, and loyalty. In addition, our approach has been effective in addressing the organizational unwritten rules that represent the greatest barrier to innovating new experiences and operating models. Agile Innovation. Weve worked with organizations to change the way they innovate. Weve helped leaders build alignment on the business outcomes required for successful transformation efforts. Weve also refined an Innovation Lab approach to iteratively design, develop, and test solutions; engage customers in the development of the experiences they desire, refine the operating model required to deliver; and ensure the organization realizes the desired outcomes.