People-as-a-Service is what CIENCE is known for. With our Sales Operations Specialists, sales leaders have a trusted ally to perform the operations tasks that help spot trends, keep a CRM hygienic, and a sales cycle humming.
We’re especially versatile in our ability to offer trained Sales Operations Specialists for a wide variety of tasks.
Sales teams often have superior tools, like advanced CRMs, yet under-utilize their potential for insights mainly because no sales team member wants an administrative role.
With the CIENCE Sales Operations Specialist (your SOS!), it becomes easy to assign tasks such as:
- Analyze sales pipelines, including gathering granular data from individual reps
- Provide consistent reporting on sales figures, trends, and performance
- Clean, scrub, and otherwise evaluate CRM data for accuracy, up-to-date information
Don’t let a lack of technical talent stand in the way of a healthier sales pipeline. With CIENCE, this role can be a strength in your organization.
With CIENCE, you outsource the headaches. We recruit, hire, train, and retain dedicated Sales Operations Specialists for our clients.
to grow revenue
Each Sales Operations Specialist comes with a single Dedicated resource and a Customer Success Manager included.
Cience Sales Operations Specialist
|Number of Dedicated Staff||1|
|Composition of Staff||Sales Assistance / Ops Specialist|
|Guaranteed Working Hours||40 hrs / wk / per|
|Account Management?||Yes; Dedicated CSM|
|Types of Tasks||Sales Forecasting, Planning, CRM + Lead Analysis, Enrichment of Data (CRM, MAP), All Reporting / Analytics|
|On-Call||Service Level Agreements Available|
Our process highlights
HubSpot Certified Staff
Each Inbound SDR possesses an Inbound Marketing Certification, and many also specialize in Sales Enablement, Email Marketing, and Sales Development.
Each SDR is college educated, most staff have advanced degrees.
Our model includes company-wide and specific skill-set training with regards to customer response times, demand generation strategies, prospect psychology, account-based methodologies, and optimal messaging.
Appropriate Software / Tooling
CIENCE provides leading-edge sales development tools, including chat software, marketing platform, sales engagement platform, sales intelligence, lead scoring, research, dialer, real-time chat, scheduling, project management, and CRM access.
All CIENCE dedicated SDR Teams are managed at both Department and Customer Success levels, providing quality assurance across activities, tasks, and work done on your behalf.
All activities are tracked and reported on regularly. Weekly update calls inform, then provide opportunities for collaboration and real-time strategy sessions.
We like to say that our human-powered and machine-driven services provide superior return on investment to any comparable sales development approach— usually less than 1/3 the costs of building your own equivalent teams.
We have helped hundreds of organizations go to market quickly, penetrate new markets, and create predictable pipeline.
Meet Your CIENCE-tists
I’m trained in marketing fundamentals. The faster my response time, the less any inbound lead decays… Simple as that.
I’m good at light qualification— turning Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), where bad-fit leads never make it to sales.
I map individually to customer accounts, performing critical tasks efficiently without constant supervision. I’m comfortable over chat, phone, or email.
I’ve completed external certification programs from companies like Salesforce and Hubspot to provide you administrative and sales support.