Embrace the power of human conversation

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Today, B2B companies enjoy more opportunities and tools to interact and engage with their potential clients than at any point in history. Which one is the best? Well, that depends on your company’s unique situation.

Our call center services will help you engage with your potential customers where they like to be prospected.

We convert them into qualified opportunities using the power of human voice and value-driven, prospect-focused conversations.

That’s why CIENCE never provides calling services as a stand-alone (mono-channel). Instead, we use the phone as a part of a multichannel sales development strategy that also includes email send-outs, web chat, and conversations via social networks.

Search for
high-quality leads
Based on your Ideal Customer Profile (ICP), a dedicated lead generation specialist generates up-to-date lists with contact data (and more) of your prospects.
Sales
Intelligence
A dedicated Sales Development Rep collects information about a prospect that will help them build a meaningful conversation.
Email
Outreach
All emails are carefully crafted and personalized to start conversations. Your dedicated SDR then sends these cold emails to your potential buyers.
Phone Calling
to warm leads
SDRs track the interactions of a lead with a received email. They make phone calls after a set number of opens.

Being one of the best call center service companies, flexibility and customization define CIENCE. Outbound email and call touches are sequenced and ordered in collaboration between CIENCE and clients, together.

One SDR at CIENCE receives up to 50 leads per day, enabling them to learn about prospects, personalize messaging, and have human-to-human conversations (instead of 1-phrase cold pitches).

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CIENCE Call Services for your Business:

STEP 1
  • Obtain the up-to-date list of high-quality leads.
  • Set the types of contact data you wish to see in this list.
  • CIENCE provides the lowest bounce rate on the market.
  • We can find leads that match the most sophisticated ICP.
STEP 2
  • Customize your outreach campaign.
  • Set the channels, the sequences, and the number of leads processed per day.
  • Control the messaging.
  • Use A/B testing to see what works best for you.
STEP 3
  • Leverage the multichannel outreach.
  • The combined system of phone calls, emails, and touches in social networks will provide you the best engagement environment with your potential clients.
STEP 4
  • Control your campaigns via comprehensive reporting.
  • Check out how many activities your SDRs do on your behalf every day.
  • Analyze the outreach data. You will get reports on a weekly, monthly and annual basis.
STEP 5
  • Save your money with outbound call center services.
  • The tenure of SDRs is getting shorter, while the OTEs are on the rise.
  • Hiring CIENCE team instead of in-house SDR is cost efficient.

What Our Clients Say About Us

“CIENCE is responsible for identifying prospect companies for the customer, enriching data elements, and conducting custom or on-demand research. They’re also responsible for calling or emailing prospects on customers’ behalf, managing drip nurture campaigns, delivering templates and scripts for approval, and scheduling meetings through various mediums.”
Patrick J.McIntyre
Senior Director of Sales
“CIENCE’s second task was coordinating the initial outreach efforts with these clients and tracking them. The team handled the initial screening calls to see if the clients were a candidate for the new product and then tracked the follow-up process.”
Aaron Kamlay
Partner at Morris & Kamlay
“The team size varies between five and six members. They provide a researcher, who generates leads and submits them for review each week. We review each prospect before they initiate contact. We also work with an account relationship manager, who we speak with on a weekly basis, as well. For day-to-day contact, there’s a full-time telemarketer who handles phone calls and sets our appointments.”
Doug Stubbs
VP at Beijer Electronics

Engage Your Dream Clients Today

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