Virtual Observer
Telecommunications, 165 Burnside Avenue, East Hartford, , 6108, Connecticut, United States, 11-50 Employees
Phone Number: +18*********
Who is VIRTUAL OBSERVER
CSI is the provider of Virtual Observer, a workforce engagement solution for contact centers. Virtual Observer's robust features include a web-based user interface, Call Recording, Integ...
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Headquarters: 165 Burnside Avenue, East Hartford, Connecticut, 6108, United States
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Date Founded: 1972
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Employees: 11-50
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Revenue: $5 Million to $10 Million
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Active Tech Stack: See technologies
Industry: Telecommunications
SIC Code: 8742
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NAICS Code: 541612 |
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Frequently Asked Questions Regarding Virtual Observer
Answer: Virtual Observer's headquarters are located at 165 Burnside Avenue, East Hartford, , 6108, Connecticut, United States
Answer: Virtual Observer's phone number is +18*********
Answer: Virtual Observer's official website is https://virtualobserver.com
Answer: Virtual Observer's revenue is $5 Million to $10 Million
Answer: Virtual Observer's SIC: 8742
Answer: Virtual Observer's NAICS: 541612
Answer: Virtual Observer has 11-50 employees
Answer: Virtual Observer is in Telecommunications
Answer: Virtual Observer contact info: Phone number: +18********* Website: https://virtualobserver.com
Answer: CSI is the provider of Virtual Observer, a workforce engagement solution for contact centers. Virtual Observer's robust features include a web-based user interface, Call Recording, Integrated Screen Capture, Call evaluation and Scoring, Speech Analytics, Agent Portal for E-learning and Agent Development, Surveying, Enterprise Workforce Management, and the solution offers integrations with CRM platforms such as Salesforce, Zendesk and Oracle Service Cloud. Virtual Observer offers a leading cloud-based workforce engagement solution and supports many cloud and premise-based telephony systems, including Five9, Avaya, Cisco, etc. CSI is a member of the Avaya DevConnect Technology Partners Program and the Cisco Solution Partners Program. CSI's Virtual Observer is the winner of the 2017 Saddletree Research "Achievement in Workforce Optimization" award.
Answer:
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