Versay Solutions
Information Technology And Services, 570 Lk Cook Rd, Deerfield, Illinois, 60015, United States, 51-200 Employees
Phone Number: +18*********
Who is VERSAY SOLUTIONS
You dont get a second chance to make a first and lasting impression. Thats why its so important for every customer contact not only to meet, but also to exceed, your customers expectation...
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- Headquarters: 570 Lk Cook Rd, Deerfield, Illinois, 60015, United States
- Date Founded: 2002
- Employees: 51-200
- Revenue: $10 Million to $25 Million
- Active Tech Stack: See technologies
Industry: Information Technology and Services
SIC Code: 4813 | NAICS Code: 541618 | Show More
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Frequently Asked Questions Regarding Versay Solutions
Answer: Versay Solutions's headquarters are located at 570 Lk Cook Rd, Deerfield, Illinois, 60015, United States
Answer: Versay Solutions's phone number is +18*********
Answer: Versay Solutions's official website is https://versay.com
Answer: Versay Solutions's revenue is $10 Million to $25 Million
Answer: Versay Solutions's SIC: 4813
Answer: Versay Solutions's NAICS: 541618
Answer: Versay Solutions has 51-200 employees
Answer: Versay Solutions is in Information Technology and Services
Answer: Versay Solutions contact info: Phone number: +18********* Website: https://versay.com
Answer: You dont get a second chance to make a first and lasting impression. Thats why its so important for every customer contact not only to meet, but also to exceed, your customers expectations. As the contact center continues to play a central and strategic role for many businesses, the need to provide better customer service at a lower cost is paramount. For many, speech is the answer, because it enables companies to automate more calls, driving significant cost savings and service improvements. Automating a transaction, however, is only half the story. The overall success of any speech application is determined by your callers perception of the total interaction. At Versay, we call this critical success factor the caller experience. Self service doesnt mean that your callers should be mired in layers of touch-tone menus, endlessly punching buttons. The experience should be intuitive, accurate, effortless, engaging....in other words, compelling. Its simple. A compelling caller experience propels rapid user adoption, which translates into a strong return on investment. Versay is committed to helping companies replace aging proprietary IVR systems with conversational speech solutions. Our solutions are based on two fundamental principles: that the caller experience is the most important success factor, and that open standards, such as VoiceXML and SIP based VoIP, provide the greatest flexibility, control, and investment protection. We leverage these standards to ensure that the application is independent of the underlying platform, thus maximizing portability between hosted, premise based, and blended deployment options.
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