Sym Train
Computer Software, 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States, 11-50 Employees
Phone Number: +19*********
Who is SYMTRAIN
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents t...
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- Headquarters: 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States
- Date Founded: 2018
- Employees: 11-50
- Revenue: $250 Million to $500 Million
- Active Tech Stack: See technologies
Industry: Computer Software
SIC Code: 2721 | NAICS Code: 513120 | Show More
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Frequently Asked Questions Regarding SymTrain
Answer: SymTrain's headquarters are located at 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States
Answer: SymTrain's phone number is +19*********
Answer: SymTrain's official website is https://symtrain.com
Answer: SymTrain's revenue is $250 Million to $500 Million
Answer: SymTrain's SIC: 2721
Answer: SymTrain's NAICS: 513120
Answer: SymTrain has 11-50 employees
Answer: SymTrain is in Computer Software
Answer: SymTrain contact info: Phone number: +19********* Website: https://symtrain.com
Answer: SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for instead of on customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
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