SymTrain

Sym Train

Computer Software, 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States, 11-50 Employees

symtrain.com

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Who is SYMTRAIN

SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents t...

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  • 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States Headquarters: 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States
  • 2018 Date Founded: 2018
  • 11-50 Employees: 11-50
  • dollar-icon Revenue: $250 Million to $500 Million
  • tech-icon Active Tech Stack: See technologies

industries-icon Industry: Computer Software

SIC SIC Code: 2721 | NAICS Code: 513120 | Show More

checked-icon Does something look wrong? Fix it. | View contact records from SYMTRAIN

SymTrain Org Chart and Mapping

Employees

David Rodriguez

Work Simulation Specialist

Dan McCann

Interim Executive Counsel

Shirley Dunkley

Business Development Manager

Sebastian Ramirez

Work Simulation Specialist

Jamie Leckband

Customer Success Manager

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Frequently Asked Questions Regarding SymTrain

Answer: SymTrain's headquarters are located at 8014 Bayberry Rd, Alpharetta, Georgia, 32256, United States

Answer: SymTrain's phone number is +19*********

Answer: SymTrain's official website is https://symtrain.com

Answer: SymTrain's revenue is $250 Million to $500 Million

Answer: SymTrain's SIC: 2721

Answer: SymTrain's NAICS: 513120

Answer: SymTrain has 11-50 employees

Answer: SymTrain is in Computer Software

Answer: SymTrain contact info: Phone number: +19********* Website: https://symtrain.com

Answer: SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for instead of on customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.

Answer:

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