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SESTEK

Sestek

Computer Software, Sarıyer, New York, 10019, United States, 51-200 Employees

sestek.com

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phone no Phone Number: +44**********

Who is SESTEK

Sestek is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on tec...

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  • Sarıyer, New York, 10019, United States Headquarters: Sarıyer, New York, 10019, United States
  • 2000 Date Founded: 2000
  • 51-200 Employees: 51-200
  • dollar-icon Revenue: $25 Million to $50 Million
  • tech-icon Active Tech Stack: See technologies

industries-icon Industry: Computer Software

SIC SIC Code: 5045

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SESTEK Org Chart and Mapping

Employees
Yalım Eristiren

Yalım Eristiren

Regional Director, North America

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Frequently Asked Questions Regarding SESTEK

Answer: SESTEK's headquarters are located at Sarıyer, New York, 10019, United States

Answer: SESTEK's phone number is +44**********

Answer: SESTEK's official website is https://sestek.com

Answer: SESTEK's revenue is $25 Million to $50 Million

Answer: SESTEK's SIC: 5045

Answer: SESTEK has 51-200 employees

Answer: SESTEK is in Computer Software

Answer: SESTEK contact info: Phone number: +44********** Website: https://sestek.com

Answer: Sestek is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics. We help digitize customer service operations of 400+ enterprise clients in 20 different countries around the globe. Sestek was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022. OUR PRODUCTS Knovvu Virtual Agent With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations. Knovvu Analytics Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback Knovvu Biometrics Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds. Being a language, accent, or content independent, it provides a seamless experience in real-time.

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