Mass Markets

Information Technology And Services, 2937 Sierra Ct Sw, City, Iowa, 52240, United States, 501-1000 Employees

Phone Number: +18*********

Who is MASS MARKETS

CONTACT CENTER SERVICES INNOVATIVE, HIGH-PERFORMANCE SOLUTIONS THAT WORK Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of some of the...

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Headquarters: 2937 Sierra Ct Sw, Iowa City, Iowa, 52240, United States
Date Founded: 2003
Employees: 501-1000
Revenue: $50 Million to $100 Million
Active Tech Stack: See technologies

Industry: Information Technology and Services

SIC Code: 7389

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Employees

Naomi Robinson

Call Center Customer Service Representative

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Alex Pinney

Workforce Management Specialist

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Dani Mombourquette

Leadership Recruitment Specialist

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Doreen Ofori

Insurance Sales Agent

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Frequently Asked Questions Regarding Mass Markets

Answer: Mass Markets's headquarters are located at 2937 Sierra Ct Sw, City, Iowa, 52240, United States

Answer: CONTACT CENTER SERVICES INNOVATIVE, HIGH-PERFORMANCE SOLUTIONS THAT WORK Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of some of the most recognizable brands in the world. As an industry leader with deep expertise in managing interactions across the customer lifecycle, Mass Markets connects customer service, inside sales, market research, automated customer contact and back-office business processes into comprehensive, flexible solutions. Servicing a range of industries, Mass Markets designs high-performance, analytics-driven solutions that produce real results. Under its signature Anything-as-a-Service platform, Mass Markets provides a suite of services and technology that extends beyond the contact center to enable organizations to better target and connect with customers. Anything-as-a-Service accelerates the transformation of business by utilizing intelligent infrastructure and domestic labor to provide significant cost advantages and superior technological footing to businesses that challenge the status quo. checkmark_element_blue_cropped_transparent 100% USA-based operations since 2003 with eight consecutive years on Inc.s Fastest Growing Companies. NEXT GENERATION CONTACT CENTER SOLUTIONS MASS MARKETS CONNECTS PEOPLE, TECHNOLOGY AND INFRASTRUCTURE TO DELIVER INNOVATIVE, INDUSTRY-LEADING SOLUTIONS Since inception in 2003, the foundation of our success has been built on our ability to form lasting partnerships with clients by providing high-impact contact center services. Outsourcing customer interactions, when done correctly, does more than simply improve the bottom line. It also creates efficiency, improves customer interactions and constantly evolves to ensure that customer experience is a competitive advantage for our clients. This philosophy, along with our core belief that business evolution is infinite, has made Mass Markets a trusted industry leader in business process outsourcing.