Customer Service Intelligence
Information Services, 271 Country Commons Rd, Bella Vista, Arkansas, 60013, United States, 11-50 Employees
Phone Number: +18*********
Who is CUSTOMER SERVICE INTELLIGENCE
For over 30 years, CSI has been following up with our clients customers using our unique Customer Follow-Up Survey Program. We collect Voice of Customer information and data, as well as a...
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Headquarters: 271 Country Commons Rd, Bella Vista, Arkansas, 60013, United States
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Date Founded: 1988
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Employees: 11-50
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Revenue: Under $1 Million
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Active Tech Stack: See technologies
Industry: Information Services
SIC Code: 8732
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NAICS Code: 541910 |
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Frequently Asked Questions Regarding Customer Service Intelligence
Answer: Customer Service Intelligence's headquarters are located at 271 Country Commons Rd, Bella Vista, Arkansas, 60013, United States
Answer: Customer Service Intelligence's phone number is +18*********
Answer: Customer Service Intelligence's official website is https://tellcsi.com
Answer: Customer Service Intelligence's revenue is Under $1 Million
Answer: Customer Service Intelligence's SIC: 8732
Answer: Customer Service Intelligence's NAICS: 541910
Answer: Customer Service Intelligence has 11-50 employees
Answer: Customer Service Intelligence is in Information Services
Answer: Customer Service Intelligence contact info: Phone number: +18********* Website: https://tellcsi.com
Answer: For over 30 years, CSI has been following up with our clients customers using our unique Customer Follow-Up Survey Program. We collect Voice of Customer information and data, as well as a fully functioning Virtual BDC (Business Development Center) for your needs. CSI tracks Net Promoter Score, Consumer Satisfaction Index, Industry Benchmarks and more. When times are tough you can't afford to lose customers due to poor service, especially given their high Lifetime Value. 70% of customer losses typically are due to poor customer service. Don't be part of this statistic! Increasing your customer retention rates by 5% can increase your profits by 25-95%. (Harvard Business Study) This is because your existing customers spend 67% more than new ones. It's cheaper and easier to convince your existing customers to keep buying from you. This is exactly why your customers' Lifetime Value is a key metric to measure your business success. CSI can help drive bottom line profits by providing Quality Control of your customers' experience! Visit our website for more information!
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