Customer Management Systems
Automotive, 1616 W. Airport BLVD, Sanford, Florida, 32773, United States, 51-200 Employees
Phone Number: +18*********
Who is CUSTOMER MANAGEMENT SYSTEMS
Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. After working for several years in various capacities in the customer satisfact...
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Headquarters: 1616 W. Airport BLVD, Sanford, Florida, 32773, United States
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Date Founded: 2003
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Employees: 51-200
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Revenue: $1 Million to $5 Million
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Active Tech Stack: See technologies
Industry: Automotive
SIC Code: 7692
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Frequently Asked Questions Regarding Customer Management Systems
Answer: Customer Management Systems's headquarters are located at 1616 W. Airport BLVD, Sanford, Florida, 32773, United States
Answer: Customer Management Systems's phone number is +18*********
Answer: Customer Management Systems's official website is https://dealershipphonetraining.com
Answer: Customer Management Systems's revenue is $1 Million to $5 Million
Answer: Customer Management Systems's SIC: 7692
Answer: Customer Management Systems has 51-200 employees
Answer: Customer Management Systems is in Automotive
Answer: Customer Management Systems contact info: Phone number: +18********* Website: https://dealershipphonetraining.com
Answer: Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. By working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes. Utilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries. Our services include Unsold Prospect, Phone-up Leads, Internet Leads, Sold Customers, Service Customer Follow-ups, Sales Phone Training, Service Advisor Phone Training, and Receptionist Etiquette Training.
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