Cresta
Computer Software, 1 Zoe St, Palo Alto, California, 94107, United States, 201-500 Employees
Who is CRESTA
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interact...
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Headquarters: 1 Zoe St, Palo Alto, California, 94107, United States
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Date Founded: 2017
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Employees: 201-500
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Revenue: $10 Million to $25 Million
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Active Tech Stack: See technologies
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CEO:
Ping Wu
Email
Phone
Industry: Computer Software
SIC Code: 6411
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NAICS Code: 443142 |
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Frequently Asked Questions Regarding Cresta
Answer: Cresta's headquarters are located at 1 Zoe St, Palo Alto, California, 94107, United States
Answer: Cresta's official website is https://cresta.com
Answer: Cresta's revenue is $10 Million to $25 Million
Answer: Cresta's SIC: 6411
Answer: Cresta's NAICS: 443142
Answer: Cresta has 201-500 employees
Answer: Cresta is in Computer Software
Answer: Cresta contact info: Phone number: Website: https://cresta.com
Answer: Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Intuit, Cox Communications, Dropbox, and Blue Nile.
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