Astute
Computer Software, 4400 Easton CMNS, Columbus, Ohio, 43219, United States, 51-200 Employees
Phone Number: +18*********
Who is ASTUTE
We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial in...
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Headquarters: 4400 Easton CMNS, Columbus, Ohio, 43219, United States
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Employees: 51-200
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Revenue: $100 Million to $250 Million
Industry: Computer Software
SIC Code: 7371
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NAICS Code: 443142 |
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Astute Org Chart and Mapping
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Similar Companies to Astute
Emplifi
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501-1000
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$ 100 Million to 250 Million
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Frequently Asked Questions Regarding Astute
Answer: Astute's headquarters are located at 4400 Easton CMNS, Columbus, Ohio, 43219, United States
Answer: Astute's phone number is +18*********
Answer: Astute's official website is https://astutesolutions.com
Answer: Astute's revenue is $100 Million to $250 Million
Answer: Astute's SIC: 7371
Answer: Astute's NAICS: 443142
Answer: Astute has 51-200 employees
Answer: Astute is in Computer Software
Answer: Astute top competitors include: Emplifi
Answer: Astute contact info: Phone number: +18********* Website: https://astutesolutions.com
Answer: We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty. In todays multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
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